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FREQUENTLY ASKED QUESTIONS
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How can I get in touch with Crispycrunchz customer support?You can reach our customer support team by sending an email to izzywanne@gmail.com or by dropping us a message on our social media platforms. You can find us on Facebook: https://www.facebook.com/profile.php?id=61558133786653 Instagram: https://www.instagram.com/crispy_crunchzzzz We are committed to providing prompt and helpful assistance to our valued customers.
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Is my personal and payment information secure when ordering from Crispycrunchz?Yes, rest assured that your personal and payment information is completely secure when ordering from Crispycrunchz. We take the protection of our customers' data very seriously and have implemented strong security measures to ensure the safety of all transactions. Additionally, we only work with reputable payment processors to securely handle all financial transactions. At Crispycrunchz, your privacy and security are our top priorities, and you can shop with confidence knowing that your information is in safe hands.
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Can I track my order?Yes. Your tracking number will be sent to your email (usually around 6-7pm) once it’s handed over to our delivery partner.
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Do you offer free shipping?Free shipping is available for orders above RM50
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Can I change my shipping address after placing an order?If you need to change your shipping address after placing an order, please contact our customer support as soon as possible. We’ll do our best to accommodate the change if the order has not been shipped yet.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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How can I place an order?To place an order, follow these simple steps: Browse our website and select the products you wish to purchase. Add the items to your shopping cart. Proceed to checkout, where you’ll enter your shipping and payment information. Review your order and confirm the purchase.
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What payment methods do you accept?We accept various payment methods, including credit/debit cards (Visa, Mastercard), FPX, and various e-wallet options.
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